impact:# Can be one of: [critical, high, medium, low]
scope:# Can be one or a combination of: [instance, group, project]
resolution_role:# Can be one of: [Admin, Owner, Maintainer, Developer]
manual_task:# Can be true or false. Use this to denote whether a resolution action must be performed manually (true), or if it can be automated by using the API or other automation (false).