Get to know the help resources you have access to

As a free user of GitLab, you have access to multiple help resources. As GitLab is open source, we take a "community first" approach. We always recommend first reading the documentation and then reaching out to the community.

Please note, that the support team at GitLab is reserved for paying customers. However, if you're having account related issues (unable to log in, GDPR and so on), experience a broken feature, or experience issues with GitLab.com availability then please reference our support page on how to best get in touch with the team.

Next steps

• Review the GitLab documentation where you can easily search for anything and everything related to GitLab.
• Review the GitLab community forum where you can get help directly from the community. When able, GitLab employees also participate and assist in answering questions.
• Review posts to related to GitLab on Stack Overflow. GitLab has been around since 2013 so there's a good chance someone may have already asked your question.
• Follow @gitlabstatus on Twitter for status updates on GitLab.com, or check our status page to see if there is a known service outage.