diff --git a/doc/integration/advanced_search/elasticsearch_troubleshooting.md b/doc/integration/advanced_search/elasticsearch_troubleshooting.md
index d13d47a1633a952b767670bcd1a15afa9f7c0336..df1e1f49083b1274562ef82c73a6ba7052d29fb8 100644
--- a/doc/integration/advanced_search/elasticsearch_troubleshooting.md
+++ b/doc/integration/advanced_search/elasticsearch_troubleshooting.md
@@ -513,3 +513,9 @@ $ jq '.class' sidekiq/current | sort | uniq -c | sort -nr
 
 In this case, `free -m` on the overloaded GitLab node would also show
 unexpectedly high `buff/cache` usage.
+
+## `Couldn't load task status` error when reindexing
+
+When you reindex, you might get a `Couldn't load task status` error. A `sliceId must be greater than 0 but was [-1]` error might also appear on the Elasticsearch host. As a workaround, consider [reindexing from scratch](../../integration/advanced_search/elasticsearch_troubleshooting.md#last-resort-to-recreate-an-index) or upgrading to GitLab 16.3.
+
+For more information, see [issue 422938](https://gitlab.com/gitlab-org/gitlab/-/issues/422938).
diff --git a/doc/update/versions/gitlab_15_changes.md b/doc/update/versions/gitlab_15_changes.md
index dea8657de1978097a00a4a6f3160cddf80d7e2e8..c7290b9e1ca050f2f946a15330b60a54e59727d5 100644
--- a/doc/update/versions/gitlab_15_changes.md
+++ b/doc/update/versions/gitlab_15_changes.md
@@ -57,6 +57,7 @@ For more information about upgrading GitLab Helm Chart, see [the release notes f
   - This issue may not manifest immediately as it can take up to a week before the Sidekiq is saturated enough.
   - Elasticsearch does not need to be enabled for this to occur.
   - To resolve this issue, upgrade to 15.11 or use the workaround in the issue.
+- A [bug with zero-downtime reindexing](https://gitlab.com/gitlab-org/gitlab/-/issues/422938) can cause a `Couldn't load task status` error when you reindex. You might also get a `sliceId must be greater than 0 but was [-1]` error on the Elasticsearch host. As a workaround, consider [reindexing from scratch](../../integration/advanced_search/elasticsearch_troubleshooting.md#last-resort-to-recreate-an-index) or upgrading to GitLab 16.3.
 - Gitaly configuration changes significantly in Omnibus GitLab 16.0. You can begin migrating to the new structure in Omnibus GitLab 15.10 while backwards compatibility is
   maintained in the lead up to Omnibus GitLab 16.0. [Read more about this change](../index.md#gitaly-omnibus-gitlab-configuration-structure-change).
 - You might encounter the following error while upgrading to GitLab 15.10 or later: