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@@ -4,6 +4,48 @@ Gitlab-workhorse is a smart reverse proxy for GitLab. It handles
 "large" HTTP requests such as file downloads, file uploads, Git
 push/pull and Git archive downloads.
 
+## Features that rely on Workhorse
+
+Workhorse itself is not a feature, but there are several features in
+GitLab that would not work efficiently without Workhorse.
+
+To put the efficiency benefit in context, consider that in 2020Q3 on GitLab.com [we see][thanos] Rails application threads using on average about 200MB of RSS vs about 200KB for Workhorse goroutines.
+
+[thanos]: https://thanos-query.ops.gitlab.net/graph?g0.range_input=1h&g0.max_source_resolution=0s&g0.expr=sum(ruby_process_resident_memory_bytes%7Bapp%3D%22webservice%22%2Cenv%3D%22gprd%22%2Crelease%3D%22gitlab%22%7D)%20%2F%20sum(puma_max_threads%7Bapp%3D%22webservice%22%2Cenv%3D%22gprd%22%2Crelease%3D%22gitlab%22%7D)&g0.tab=1&g1.range_input=1h&g1.max_source_resolution=0s&g1.expr=sum(go_memstats_sys_bytes%7Bapp%3D%22webservice%22%2Cenv%3D%22gprd%22%2Crelease%3D%22gitlab%22%7D)%2Fsum(go_goroutines%7Bapp%3D%22webservice%22%2Cenv%3D%22gprd%22%2Crelease%3D%22gitlab%22%7D)&g1.tab=1
+
+Examples of features that rely on Workhorse:
+
+### 1. `git clone` and `git push` over HTTP
+
+Git clone, pull and push are slow because they transfer large amounts
+of data and because each is CPU intensive on the GitLab side. Without
+workhorse, HTTP access to Git repositories would compete with regular
+web access to the application, requiring us to run way more Rails
+application servers.
+
+### 2. CI runner long polling
+
+GitLab CI runners fetch new CI jobs by polling the GitLab server.
+Workhorse acts as a kind of "waiting room" where CI runners can sit
+and wait for new CI jobs. Because of Go's efficiency we can fit a lot
+of runners in the waiting room at little cost. Without this waiting
+room mechanism we would have to add a lot more Rails server capacity.
+
+### 3. File uploads and downloads
+
+File uploads and downloads may be slow either because the file is
+large or because the user's connection is slow. Workhorse can handle
+the slow part for Rails. This improves the efficiency of features such
+as CI artifacts, package repositories, LFS objects, etc.
+
+### 4. Websocket proxying
+
+Features such as the web terminal require a long lived connection
+between the user's web browser and a container inside GitLab that is
+not directly accessible from the internet. Dedicating a Rails
+application thread to proxying such a connection would cost much more
+memory than it costs to have Workhorse look after it.
+
 ## Quick facts (how does Workhorse work)
 
 -   Workhorse can handle some requests without involving Rails at all: