From 0036710cee95ae5341eaab1b1fcd929122fc21e1 Mon Sep 17 00:00:00 2001 From: Alvin Gounder <agounder@gitlab.com> Date: Wed, 12 Mar 2025 18:07:00 +0000 Subject: [PATCH] Add more details to Enterprise Users doc 2 --- doc/user/enterprise_user/_index.md | 25 +++++++++++++++++++++++++ 1 file changed, 25 insertions(+) diff --git a/doc/user/enterprise_user/_index.md b/doc/user/enterprise_user/_index.md index 5ae6f0684c97..317a1284064a 100644 --- a/doc/user/enterprise_user/_index.md +++ b/doc/user/enterprise_user/_index.md @@ -49,6 +49,31 @@ If a group's verified domains are removed: If the organization moves its verified domains to another paid group, its enterprise users are [automatically claimed](#automatic-claims-of-enterprise-users) as enterprise users of that group. +### Identifying unclaimed users + +If a user is not automatically claimed as an Enterprise User, their existing access will not be revoked. +A group with domain verification enabled can have both claimed and unclaimed users as members. + +The only difference between a member claimed as an Enterprise User and one that isn't is that a Group Owner cannot [manage unclaimed users](#manage-enterprise-users-in-a-namespace). + +### Identifying group members that have not been claimed as Enterprise users + +Groups that enable domain verification can have both claimed and unclaimed users as members. +Unclaimed users retain their existing access, but are not managed by group Owners. + +See [Manage enterprise users in a namespace](#manage-enterprise-users-in-a-namespace). + +You can discover any unclaimed users in your group by accessing and analyzing your list of billable +users at: `https://gitlab.com/groups/<group_id>/-/usage_quotas#seats-quota-tab`. + +From this list, unclaimed users one of the following: + +- No visible email address. +- An email address that does not match your verified domain. + +To claim these users, they must update their primary email address to match the verified domain. +These users are automatically claimed when the next scheduled claim worker runs. + ## Enterprise user restrictions ### Primary email change -- GitLab